Cookies are small text files that are stored within your internet browser by the websites that you visit. In a similar way to many other websites, Venique uses cookies to understand more about your visit and help enhance your experience. 

Functions usually performed by a cookie can be achieved by other means, such as by using pixel tags (or web beacons) in emails. Pixel tags track the number of times an email is opened, the email programme that was used to open the email, when the email was read and what browser was used. Pixel tags also collect device and user information such as IP address and the device used, which is then used to measure and enhance email communications.  

Veniquestore.com also use APIs (Application Programming Interfaces). An API is a type of software used to send information back and forth between a website and a user. APIs are used to make the website more interactive and user-friendly.  

Venique uses email tracking technologies to create personalised emails and report on the performance of email campaigns. When a user clicks a link or content in an email, we will collect information about the operating system and device used, the country the email was opened in (geolocation) and the email programme used to open the email. 

See below for the types of cookies and similar tracking technologies we use. Please note that some cookies and/or similar tracking technologies have a multifunctional purpose. This means that they may fall under two or more of the categories listed below.

1. Necessary Cookies 

These are cookies that our website needs in order to function, and if they are not accepted by you, parts of the site won’t be usable. Examples of why these cookies are used include to ensure that the website pages display correctly to you and to determine which language and currency we should use based on your location. 

2. Analytics and Statistics Cookies 

We use these cookies to study and improve how customers interact with our website. This is known as website analytics. 

Analytics cookies allow us to understand more about how many website visitors we have, how many times they visit harrods.com and how many times a user viewed specific web pages. Although analytics cookies allow us to gather specific information about the pages that you visit and whether you have visited harrods.com multiple times, we cannot use them to find out details such as your name or address.

3. Advertisement and Marketing Cookies 

Advertising cookies (including behaviour and personalised advertising cookies) are used to understand your browsing habits and allow you to see more relevant advertisements which are personalised to your interests and interactions on the Venique website. These cookies are mostly third-party cookies and will not be placed without your prior consent. 

4. Third-party cookies 

Aside from setting cookies ourselves, we also allow carefully selected third parties to set cookies and similar tracking technologies during your visit to our website. These organisations provide us with information on how you use our services, including Veniquestore.com.. We use these to promote our newest products and latest offers to you on other websites based on your activity at harrods.com. For example, you may see products that you viewed at Veniquestore.com presented on other websites as you move around the internet. 

Third party cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert, as well as help measure the effectiveness of an advertising campaign. Venique is not responsible for the management of third-party cookies and encourages you to contact the third party for information on how to manage your cookie preferences. 

5. Personalisation Cookies 

Personalisation cookies allow us to personalise and improve your user experience, for example by making your searches easier and enhancing your shopping experience. They also allow us to display personalised content variation which is tailored to your interests and interactions with the Harrods website and/or app. If you are registered with Venique, we may use this information to personalise your user experience. These cookies and/or similar tracking technologies will not be placed without your prior consent. 

6. Preference Cookies 

These cookies allow us to remember your filter preferences to create a more bespoke and unique online shopping experience for you. If you alter search filters, we will keep your preference for the next time you visit our website. 

7. Social Media Sharing Cookies 

If you select one of the social network icons displayed on harrods.com, email, or the Harrods app, cookies and/or similar tracking technologies from these websites may be deployed. Venique does not control the setting of these cookies, so please check the third-party websites for more information about how to manage them. 

Necessary cookies and similar tracking technologies cannot be switched off, however, in Cookie Preferences, you can withdraw consent for non-essential cookies and tracking technologies.

You can also configure your browser settings to manage cookies and similar tracking technologies.

Please note that if you choose to switch off all cookies (excluding necessary cookies), Veniquestore.com may no longer function as intended. 

If you wish to find out how to manage cookies on browsers, please see:

• Google Chrome 
• Microsoft Edge 
• Mozilla Firefox 
• Microsoft Internet Explorer 
• Opera 
• Apple Safari 

For information relating to other browsers, visit the browser developer's website. 

To find out more about cookies, visit aboutcookies.org or allaboutcookies.org. Alternatively, you can read about cookies and similar technologies by visiting the Information Commissioner’s Office webpage; ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/. 

For any queries regarding your visit to harrods.com, please contact our Customer Service team. 

For more information about how we use the information you submit on this site, please read our Security & Privacy Policy.